
Privacy Policy
Vuyokazi Initiative NPC
We want every supporter, donor, and volunteer to feel confident about how we handle their personal information. This policy explains, in plain language, what we collect, why we collect it, and what your rights are — in line with South Africa's Protection of Personal Information Act (POPIA).
By sharing your personal information with us, you consent to Vuyokazi Initiative NPC ("Vuyokazi," "we," "us") processing it as described below.
Last updated: June 2026
What information do we collect?
What we collect depends on how you interact with us. It may include:
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Your name
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Postal address
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Email address
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Phone number
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Date of birth
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How you prefer to be contacted
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Details about how you've supported us (donations, events, volunteering)
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Information that's already publicly available
Note on payments: When you donate through our website, we do not store your banking or card details ourselves, these are handled directly by our secure payment provider, [Yoco].
What do we do with this information?
We use it to:
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Process and acknowledge your donations
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Administer event registrations or volunteer sign-ups
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Keep you updated on our programs, impact, and fundraising, unless you've told us not to
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Respond to questions or requests you send us
Who do we share it with?
We never sell or trade your information with other organisations. We may share limited information with trusted third parties who help us operate, such as:
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Our payment provider, to process donations
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SARS, where we need to issue Section 18A tax certificates
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Our email/newsletter platform, to send updates you've signed up for
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Our website host (Wix)
We may also disclose personal information where required by law, or where we reasonably believe it's necessary to protect the rights, safety, or property of Vuyokazi Initiative or our community.
How long do we keep it?
We keep personal information only for as long as it's lawful and necessary to meet SARS tax requirements. Once information is no longer needed, we securely delete or anonymise it.
Consent
Wherever we ask for your information on our website or in our materials, we'll be clear about why, what we'll use it for, who it may be shared with, and how long we'll keep it. You can change your mind about being contacted at any time by emailing vuyokaziinitiative@gmail.com.
Legitimate interest
If you've supported an event, campaign, or volunteered with us within the past three years, we consider you to have a legitimate interest in hearing about similar opportunities in future. You're always free to opt out or update your preferences by contacting us at vuyokaziinitiative@gmail.com.
Why we ask for your information
We typically request personal information when you sign up for our newsletter, register for an event, or make a donation. We're legally bound by POPIA to use this information only for the purpose it was collected for, and to store and process it securely.
Changing how we contact you
You can ask us at any time to change how we reach you, what we contact you about, or to stop contacting you altogether. Just email vuyokaziinitiative@gmail.com.
Cookies
Cookies are small files saved to your device when you visit our website. They help us recognise repeat visitors and understand how people use our site, they don't identify you personally. Our site, hosted on Wix, may use analytics tools to help us improve the user experience.
You can manage or disable cookies through your browser's settings (usually under "Preferences" or "Privacy").
Links to other websites and social media
Our website may link to other sites, and you may be able to share our content via social platforms like Facebook or Instagram. Once you leave our site, this policy no longer applies — we're not responsible for how other websites handle your information.
Accessing your information
Want to know what personal information we hold about you? Send us a request along with proof of identity to vuyokaziinitiative@gmail.com, and we'll provide a copy in line with what we're legally required to disclose. If anything is incorrect or out of date, let us know and we'll fix it promptly.
If you're under 18
Please get a parent or guardian's permission before sending us any personal information. And if you're using our site to learn about or support our work, it's a good idea to let an adult know.
Protecting the people we serve
To protect the privacy and dignity of the individuals and communities we work with, photos and names featured on our website are not always those of the people actually involved in our programs.
Changes to this policy
We'll review this policy from time to time. If we make changes, we'll update this page so you always know what information we collect and how we use it.
Contact us
Questions about this policy or your information? Reach out to us at vuyokaziinitiative@gmail.com.
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